Breakout Session

Tuesday Evaluation

Applying Lifelong Learning to Technical Support

Adam Duffy

12/13/11, 10:40 AM-11:30 AM
Lake Minnetonka

With the rapid pace of technological development, it is essential that technical support staff continually update their skills as new technologies emerge. We will discuss a variety of ways for technical support staff to keep up-to-date, with a focus on technology certifications.

Links and/or Materials:

Our presentation can be found here: There are several links to other resources within the presentation.

If you have questions, please feel free to contact me at